Case Study

Aegis Security Solutions Scales to 40 Clients with Agentic SOC

Aegis Security Solutions · Managed Security Services · 28 employees, 40 clients

The Challenge

  • Growing client base faster than analyst headcount
  • Managing diverse tool stacks across client environments
  • Alert volume multiplying with each new client
  • Client expectations for 24/7 response with limited staff

The Solution

  • Deployed Helxon with multi-tenant workspaces for all client environments
  • Agentic AI handles investigation and triage across client environments
  • Standardized detection and response across diverse client tool stacks
  • Autonomous 24/7 coverage without additional analyst rotations
6xincrease in clients per analyst
38%improvement in per-client margin
3 daysaverage time to onboard new client
71%reduction in MTTR across clients

"Before Helxon, every new client meant more midnight pages and another hiring scramble. Now our analysts oversee six times the accounts they used to, and the agentic SOC handles triage across all of them without dropping a beat. We tripled our client base without tripling our team Helxon fundamentally changed the economics of running an MSSP."

Marcus Reyes, VP of Security Operations, Aegis Security Solutions

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