Managed EDR: 24/7 Endpoint Detection, Investigation & Response
Helxon's team monitors your endpoints around the clock using VORXOC's AI investigation layer on top of your existing EDR — CrowdStrike, Defender, or SentinelOne. We detect, investigate, and contain threats before they spread.
15 min
mean time to contain endpoint threat
84%
alert reduction via AI triage
24/7
analyst coverage, no gaps
Definition
What Is Managed EDR?
Managed EDR is a security service in which a third-party team monitors your endpoint detection and response platform 24/7, investigating alerts and containing threats on your behalf. Rather than requiring your internal team to review every EDR alert, Helxon's analysts and AI platform handle investigation and response — reducing mean time to contain to under 15 minutes.
What's Included
Everything Your Endpoints Need. Nothing Your Team Has to Build.
24/7 Endpoint Monitoring
Continuous visibility across every endpoint — laptops, servers, cloud workloads. No alert goes unreviewed.
AI-Powered Investigation
VORXOC correlates endpoint telemetry with identity and network context — incident timelines in minutes, not hours.
Automated Containment
Host isolation, credential revocation, and playbook-driven response — executed in minutes with your approval.
Works with Your EDR
CrowdStrike, Microsoft Defender, SentinelOne — VORXOC layers AI investigation on top of your existing tools.
Compliance Reporting
Audit-ready reports for HIPAA, PCI-DSS, SOC 2, and NIST CSF — generated automatically from incident data.
Threat Hunting
Proactive hypothesis-driven hunts across your endpoint estate — surfacing threats that passive detection misses.
How It Works
Operational in 5 Days
Connect your EDR
Pre-built connectors for CrowdStrike, Defender, SentinelOne. No agents — just API.
AI baselines activate
VORXOC learns normal behavior across your endpoints within 48 hours.
Helxon monitors 24/7
Our analysts review AI-generated incident narratives and escalate confirmed threats.
Contain & report
Threats contained with your approval. Monthly EDR health and coverage reports delivered.
Platforms We Manage
EDR Platforms We Manage
CrowdStrike Falcon
Full API integration with Falcon detections, host telemetry, and containment actions.
Microsoft Defender for Endpoint
Native connector for Defender alerts, device inventory, and automated investigation.
SentinelOne
Real-time ingestion of SentinelOne detections with cross-referenced identity context.
Build vs Buy
Managed EDR vs In-House EDR Team
In-House Team
- 3-5 dedicated FTEs for 24/7 coverage
- $400K-$600K annual fully-loaded cost
- Manual alert triage, analyst fatigue
- Weeks to build detection maturity
- Coverage gaps during nights, weekends, PTO
Helxon Managed EDR
- 24/7 coverage, zero headcount added
- A fraction of an in-house team's cost
- AI pre-investigates every alert
- Live detection coverage in 5 days
- No gaps — ever, including holidays
Compliance
Managed EDR for Compliance
Audit-ready evidence generated automatically from your incident data — no manual report-building.
FAQ
Managed EDR Questions Answered
What is Managed EDR?
Managed EDR is a security service in which a third-party team monitors your endpoint detection and response platform 24/7, investigating alerts and containing threats on your behalf. Rather than requiring your internal team to review every EDR alert, Helxon's analysts and AI platform handle investigation and response — reducing mean time to contain to under 15 minutes.
Does Helxon Managed EDR replace my existing EDR tool?
No. Helxon Managed EDR works on top of your existing EDR — CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne. VORXOC layers AI investigation and cross-source correlation on top of your EDR telemetry, while Helxon's analysts provide 24/7 monitoring and response. You keep your EDR investment; Helxon adds the operational layer.
How quickly can Helxon Managed EDR be deployed?
Most customers are live with full Managed EDR coverage within 5 business days. VORXOC connects to CrowdStrike, Defender, and SentinelOne via pre-built API connectors — no agents installed, no changes to existing EDR configuration. Helxon analysts begin monitoring as soon as the first telemetry flows into VORXOC.
What compliance frameworks does Managed EDR support?
Helxon Managed EDR generates compliance evidence for HIPAA (Security Rule endpoint monitoring requirements), PCI-DSS (Requirement 10 access monitoring and Requirement 11 security testing), SOC 2 Type II (CC6 and CC7 control evidence), and NIST CSF (Detect and Respond function documentation). Reports are produced automatically from incident data.
What is the difference between Managed EDR and MDR?
Managed EDR specifically covers endpoint telemetry from your EDR platform. MDR (Managed Detection and Response) typically covers multiple data sources — endpoint, network, cloud, and identity. Helxon offers both: Managed EDR as a focused endpoint service, and full SOCaaS (SOC as a Service) via VORXOC for cross-stack coverage across all telemetry sources.
Your Endpoints. Monitored Around the Clock.
Book a free endpoint security assessment — we'll review your current EDR coverage and identify gaps in 30 minutes.