Managed SOC operations

SOC as a Service Powered by VORXOC

Helxon analysts provide continuous monitoring, disciplined triage, customer-aware escalation, and response guidance 24/7. The service runs in the same console that powers our self-service customers, so you always know what was reviewed, when, and why. See the underlying software on the VORXOC unified SOC platform page and how Helxon describes the broader AI-powered SOC platform story separately from this managed offering.

24/7/365 Coverage
AI Triage
Elite Analysts

The Hybrid Approach

Why Machine & Human Together?

Relying solely on automation buries teams in edge-case noise. Relying solely on people cannot scale to 24/7 coverage. Our SOC as a Service pairing keeps high-volume correlation and enrichment inside VORXOC while senior analysts own validation, customer comms, and higher-risk response steps.

AI-Driven Detection
Managed SOC service, automated triage and enrichment before analyst review

VORXOC ingests and correlates telemetry automatically so Level-1 noise drops before a named Helxon analyst inherits the case with full context.

Human-Led Response
SOC analyst investigating a threat, multiple monitors showing security data and investigation tools

Once a signal clears machine scoring, our analysts validate impact, coordinate with your stakeholders, and drive only the response actions you pre-authorized in joint runbooks.

Service Tiers

The 3-Level SOC Framework

Choose the tier that defines how aggressively Helxon analysts engage—always with shared visibility into escalations through the VORXOC console referenced on our product overview.

Level 1

Monitoring & Escalation

Continuous "eyes on glass" level monitoring. We handle the first wave so your team stays focused.

  • 24/7/365 Continuous Monitoring
  • Alert Triage & False Positive Filtering
  • Threat Validation & Contextualization
  • Immediate Escalation to Internal IT
Level 2

Escalation & Remediation

Active threat neutralization. Our analysts take direct action using VORXOC SOC+ capability to isolate hosts, block malicious IPs, and stop attacks in progress.

Everything in Level 1
  • Active Incident Response
  • Digital Forensic Examination
  • Endpoint Isolation & Account Suspension
Level 3

Forensic Service

Deep dive investigation and proactive defense. We conduct post-event analysis, malware reverse engineering, and advanced threat hunting.

Everything in Level 2
  • Post-Breach Digital Forensics
  • Malware Analysis & Reverse Engineering
  • Proactive Threat Hunting Campaigns

Upgrade your defense today.

Pair machine-speed correlation with analysts who own escalations, weekly readouts, and joint war-room calls. VORXOC remains the system of record whether you self-operate or outsource the watch.